Edition: July 2025
Joining your energy and water supplier’s Priority Service Register means you’ll be able to get a range of support when you need it.

Priority Service Register
Joining your energy and water supplier’s Priority Service Register means you’ll be able to get a range of support when you need it, such as priority support in an emergency.
You can join your supplier’s Priority Services Register if you have reached state pension age, are pregnant or have young children, if you’re living with a disability or a long-term medical condition, as well as a number of other situations.
Find out more at www.thepsr.co.uk or contact your energy or water supplier.
Southern Water
Southern Water offers support such as payment schemes, hardship fund, and social tariffs for low-income households. To find out more, visit: www.southernwater.co.uk/help-and-support/what-if-i-cant-pay-my-bill, call 0800 027 0800 or email: payless@southernwater.co.uk
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