Edition: July 2024
If you’ve received a Universal Migration Notice, one or more of your benefits will be ending soon. If you still need financial support, you will have to make a claim for Universal Credit instead.
You should make your claim for Universal Credit before the deadline date on your letter. If your letter does not have a deadline date, you don’t need to claim yet unless you want to.
If you need help
If you need help moving to Universal Credit please use the free Universal Credit Migration Notice helpline on: 0800 169 0328, or via the Relay UK service for those who cannot hear or speak on the phone using: 18001 then 0800 169 0328.
British Sign Language users can also access a link to a video relay service here: www.gov.uk/universal-credit
You can also get free support from the Citizens Advice Help to Claim service at: www.advicewestsussex.org.uk
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