Bridging the wellbeing gap

At Horsham District Wellbeing, we want everyone to be able to use our services easily.

We know that for people with learning or physical disabilities, getting the right care can sometimes be tricky. That’s why making reasonable adjustments is important.

What are reasonable adjustments?

Reasonable adjustments are changes services or organisations make to help people access care. They’re part of laws like the Equality Act 2010, which exist because people with disabilities often have poorer health outcomes. This can happen because it’s harder for them to get the right care or understand the advice they’re given.

At Horsham District Wellbeing, we focus on preventing health problems before they happen, and we want to help improve health for everyone in our community. We’ll adjust how we support you to make sure you can get the help you need, no matter what your disability.

What adjustments can you ask for?

• Appointment length and timing: if you need a longer appointment with more time to take things in, we can sort that out.
• Accessible materials: if you want information in Easy Read versions with simple language, large print or pictures to help explain things, we can provide those.
• Where we meet: if it’s hard to travel, we offer appointments at different locations across the District, by phone or video call if that works better for you.
• Making the space comfortable: if you prefer quieter times, low lighting, extra room for a wheelchair, or want to bring someone with you, just let us know.
• Languages: we have a limited number of volunteer translators that may be able to help, but we can also print information in other languages. If you have a friend, family member or someone else that can help translate, they’re welcome to come with you. If you need any of these or something else, just tell us when you book your appointment. We’ll do our best to help.

Support in your community

We recently worked with a group of adults who regularly attend the Strawford Centre, a local day opportunity centre for adults with learning disabilities and complex needs.

We delivered a series of healthy eating workshops that were carefully tailored to encourage engagement and participation.

This is a great example of how we adapt our service to meet individual needs and ensure accessibility for all. We plan to continue developing this offer and hope to see it rolled out more widely across the District soon.