Damp and mould: We are here to help

Find some tips and useful links to tackle mould and condensation in your home.

Damp and mould can be more than just a nuisance in the home, it can affect health, damage belongings, and make day to day living uncomfortable, or even unsafe.

Dampness and mould growth can be hard to deal with, especially during the winter months, when it is not unusual for properties to show signs of condensation and mould. This is made worse as the weather gets colder.

On our website you can find some tips and useful links to tackle mould and condensation in your home.

Our Environmental Health team works behind the scenes every day to help tackle these issues and protect residents, especially the most vulnerable.

Renters: know your rights

If you rent your home, it’s your landlord’s legal duty to ensure the property is free from serious hazards and that includes damp and mould. Recent updates to the law are coming to strengthen these protections, especially for social and private tenants.

All rented homes must be safe and healthy to live in.

If you have problems with damp, you must report this to your landlord and give them a reasonable time to respond. If you need advice or your landlord has failed to act over problems reported to them by you, please contact us.

What we do

When a report comes in about damp or mould, our officers can visit the property to assess the situation. They’ll look at what’s causing the problem, whether it’s poor ventilation, a leak, or structural issues and what needs to be done to fix it.

Our team works with landlords to help ensure they carry out the necessary repairs. In more serious cases, when the landlord does not respond, we can take enforcement action to make sure homes are made safe and healthy.

Our goal is always to work constructively, helping tenants feel supported and landlords understand their responsibilities.

What you can do

If you rent

Report issues early to your landlord or letting agent. Keep records of any communications and photos of the issue.

Get in touch with us by email at: ehl@horsham.gov.uk or call 01403 215641 if problems aren’t fixed or you would like advice.

If you are having problems with condensation

It can help if you:

• open windows regularly
• cover pans when you cook
• dry clothes outdoors or in a dryer
• close internal doors when you cook or shower
• use extractor fans in the kitchen and bathroom
• leave a gap between furniture and external walls
• wipe condensation from windowsills each morning.