Great-value Community Link products with exceptional personal service

Edition: Winter 2020/2021

Our award-winning service helps residents live independently.

Community Link Adviser Phil with two clients at home

What is Community Link?

Community Link is an award-winning service that helps residents across the Horsham District feel safe and independent, by providing them with  a variety of technology enabled care.

We both think the Community Link Service is excellent. It has given us such peace of mind. It isn’t just for people living on their own but for couples like us who want security and safety when one of us goes out.

Mr and Mrs Jessett, Community Link clients

Service adapted due to coronavirus

Throughout the coronavirus crisis the Community Link service is continuing uninterrupted. Our advisers have adapted their way of working to do initial assessments over the phone and they can still visit homes to install equipment, whilst observing social distancing and adhering to government guidance on PPE.

Great value products on offer

You may already know of our service’s Lifeline unit and pendant (red button) which provide peace of mind to users and their families from as little as 52 pence per day, representing amazing value.

But did you know our Community Link team can provide over 200 different technology-based products to meet a broad range of customer needs? Some of the popular products on  offer are:

  • Footprint – a location tracking device which can be carried by anyone including; those living with dementia, those with mobility impairments, walkers or lone workers. The device can summon help to their location.
  • Falls detection sensor – these technologies automatically summon help should a fall occur, without the user having to press the button. Advisers can help assess the need for this equipment which costs just 25 pence a day.
  • Epilepsy Sensor – There are several technologies that can be provided, depending on what is most appropriate. The sensor alerts a nominated person that the user is having a seizure.

It has never been more crucial to help keep our vulnerable residents safe, especially as so many are home alone.

I have met so many clients now where our products have literally saved their lives.

Phil, Community Link Adviser

All products come with a free Safe and Well service visit from West Sussex Fire and Rescue.

Contact Community Link

If you, or someone you know, could benefit from the Community  Link service please call 01403 215230 or email

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